The Cacao Embassy Australia Shipping Policy

Processing Time

Orders are typically processed within 2 business days. Shipping takes place on Tuesdays and Thursdays. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Rates & Delivery Times

We offer the following shipping options:

Standard Shipping: Estimated delivery within 10 business days. Rates start at AUD18.00.

Express Shipping: Estimated delivery within 2 business days. Rates start at AUD20.00.

*Please note that delivery times are estimates and may vary based on your location and courier services.*

Shipping Restrictions

We currently ship to addresses within Australia. Unfortunately, we do not offer international shipping at this time.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email. You can use this number to track your shipment through Australia Post

Lost or Damaged Items

If your order is lost or arrives damaged, please contact us within 5 days of receiving your shipment. We will work with you to resolve the issue promptly.

If you have any questions about our shipping policy or need assistance with your order, please contact us via our contact page.